Legal

PAIA Manual

Prepared under section 51 of the Promotion of Access to Information Act 2 of 2000 (PAIA). It explains what records we hold and how to ask for them.

Last updated:

1. Contact details

We have not appointed a Deputy Information Officer.

2. The guide on how to use PAIA

The Information Regulator publishes a guide on how to use PAIA and the Protection of Personal Information Act (POPIA). It explains these laws, how to make a request, the help available from the Regulator, and your remedies. You can read the guide or get it from the Information Regulator's website. We will also send you a copy if you ask.

3. Records available without a request

CategoryRecordsWhere
Website informationServices, portfolio, FAQs, privacy notice and policiesOn this website
This manualPAIA manualOn this website, and on request

4. Records kept under other laws

5. Subjects and categories of records

SubjectRecords
Clients and enquiriesEnquiries, quotes, booking correspondence, delivered photographs
MarketingConfirmed newsletter addresses and the date each was confirmed
PortfolioPublished photographs and any permissions given for them
Finance and taxInvoices, payment records and tax records
SuppliersAgreements and correspondence with service providers
WebsiteServer logs kept by our web host, and short-lived spam-protection counters

6. How to request a record

Complete Form 2 and email it to info@capturedbyyu.co.za . Please describe the record, and explain which right you want to exercise or protect and why you need the record for it. Prescribed fees may apply, as set out in Annexure B of the PAIA Regulations, 2021, and we will tell you about them before going further.

We will let you know our decision within 30 days. If you are unhappy with the outcome, you can complain to the Information Regulator or apply to court.

7. How we process personal information

Why we process it: to reply to enquiries, quote for and deliver shoots, publish work with permission, send news to people who signed up and confirmed, keep the website secure and free of spam, and meet our legal and tax duties.

PeopleInformation
People who enquire and clientsName, email, phone number, shoot type, date, location and message
Newsletter subscribersEmail address and the date confirmed
People in photographsTheir image, and any permission given
Website visitorsIP address and browser details in server logs, and a keyed hash of the IP address in spam-protection counters
SuppliersName, contact and payment details

Who may receive it: our web host, Cloudflare (spam checks), Google (the Gmail app we use to read our mailbox), WhatsApp (if you message us there), the South African Revenue Service, and others where the law requires it.

Outside South Africa: Google, Cloudflare and WhatsApp may process information on servers outside South Africa, under their own safeguards.

Security: see our Security Statement. It covers encrypted connections, server-side checks on forms, rate limits, and keeping private files outside the public website.

8. Getting a copy of this manual

This manual is on this website. You can also ask for a copy by email, and the Information Regulator can request one from us. A prescribed fee may apply to printed copies.

9. Updates

Yulin Scott updates this manual regularly. Issued by Yulin Scott, owner.